Frequently Asked Questions
Everything you need to know before you hit the road.
How long does shipping take for gear and parts?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your gear before your next ride.
What is your return policy for helmets and apparel?
We offer a 30-day return policy for all unused items in their original packaging with tags attached. Please note that for safety reasons, helmets must not have been worn on a ride.
Do you offer international shipping?
Yes, Howling Moto ships worldwide. International delivery times vary by destination and typically range from 10-21 business days depending on customs processing.
How do I know I am ordering the right size?
Each product page includes a specific size chart. We highly recommend measuring yourself or your current gear and comparing it to the chart before purchasing.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
Are the parts sold on Howling Moto covered by a warranty?
All performance parts and accessories are covered by their respective manufacturer warranties. We are happy to assist you with any warranty claims should a defect arise.